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ACCC targets door-to-door sales tactics

The Australian Competition and Consumer Commission (ACCC) has filed proceedings against EnergyAustralia regarding its door-to-door sales practices.

Four marketing companies utilised by the energy giant are also caught up in the action.

According to the ACCC, Energy Australia's representatives supposedly made false, misleading and deceptive representations during the consultation process with consumers at their homes as a result of the door-to-door practice.

ACCC Chairman Rod Sims said these are the third proceedings against a major energy retailer in the last 12 months, with similar alleged misconduct the reason for the other suits, highlighting the issue of door-to-door sales tactics.

He explained: "The ACCC has previously put energy retailers on notice that it is closely watching their use of door-to-door selling practices and the conduct of their door-to-door salespeople.

"The ACCC will not hesitate to take action to enforce compliance with the laws that are specifically designed to protect consumers in this area."

EnergyAustralia announced that it would cease its door-to-door practice earlier this month (March 8), the same day the ACCC announced that action would be taken against the company.

If you are unhappy with your electricity supplier, talk to a comparison and switching service to see if a better deal can be found.

Posted by Charlie Moore