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Picking the right telecoms supplier

Recent stories around what makes a good telecoms deal, has sparked a need to help time poor home owners and business customers on how best to think about their telecoms needs. To bundle or not to bundle, that is the question.

Simply, it's likely you need to types of solution:

  • Home communications solution
  • Mobile communications solution

For the home communications solution, you're likely to be considering the main services:

  • Landline phone
  • Broadband
  • TV (Foxtel, Austar, Freeview etc)

For your mobile needs, you'll be considering:

  • Mobile phone
  • Wireless (mobile) broadband

More broadly within some of these services you'll think:

  • How do I get my email, whilst away from home? Answer: email enable 3G phone or, use a wireless broadband dongle with my laptop or notebook.
  • I use my mobile so much for business, do I really need a landline? Answer: Consider who else uses the phone - your family or partner, does this make a landline essential for those people?
  • Can I use wireless broadband at home, instead of a standalone broadband connection? Answer: quite possibly, a lot will depend on what you do online.  if you're browsing basic websites and checking email, then an all round mobile broadband product might work well, if you're thinking of downloading music or watch YouTube videos, the data costs of a broadband dongle might be prohibitive.

Essentially, once you've answered 'how you use these communications solutions' questions, you'll be able to go to suppliers and ask them to price up what you need.  But knowing what you need before talking to the suppliers is the critical part.

Remember, if a supplier offers to throw in a landline for free, you should be sure to remember, nothings for free.  Check the discount terms, and the length of contracts - it's likely you'll pay the price longer terms.

In short, bundling or not bundling is a very personalised decision, based on a user and business's needs.  Thinking hard about how you use the services first, before committing a large amount of spend to a new service.

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