ACCAN slams Telco's as a 'Confusopoly'
Allan Asher, CEO of Australian Communications Consumer
Action Network (ACCAN), the newly formed consumer
advocacy body to support Australian consumers from being ripped off by
Aussie Telco's has labelled the telco's advertising as
Various examples have been cited, but most of all claims of "unlimited" and "free" calls and data access have caused ACCAN the greatest concern.
Asher commented: "The industry trades on a 'confusopoly' that banks on the fact no reasonable consumer can compare different mobile or internet plans because they simply can't make sense of them."
Tim Wolfenden, CEO of
MakeItCheaper.com.au adds: "There's no free dinner in
life. Mobile and broadband infrastrcuture costs money, data
and calls costs money, the physical phone hardware and modems costs
money - this stuff just isn't free.
It's very easy to be lured in to believing you're getting something for free, or you can use as much of it as you like without any comeback.
We always recommend to read the small print, or speak to an independent service who has read the small print on your behalf. Bottom line is, if it sounds too good to be true, it probably is!"