Appointment Setter

We are looking for motivated individuals to join our growing team as a Outbound Sales Agent/Appointment setter for our team of BDM’s. This role will suit a self-motivated, organised and driven individual who is able to manage a pipeline effectively. In this position, you will play a vital role contributing to our Sales Team of BDM’s, supporting them with sourcing new prospects and creating appointments for new businesses by promoting our energy services over the phone and via email to new customers.

Retention Advisor

As a One Touch Retention Advisor the main purpose of this role is to ensure that MIC customers have the best, most professional and efficient experience when renewing their Energy contracts. You will responsible for managing your own pipeline, and the end to end sales journey of your customers, giving you full control of your own performance.

Contract Administrator

This role will see you working with Business Clients to help assist with their energy procurement needs. You will be the key account manager for clients to assist with the procurement of their energy needs, helping them go to market and find them the best energy terms and conditions for their business. The end to end service of Make It Cheaper is conducted by the Contract Administrator. Therefore this role is varied and demanding, requiring a superior level of interpersonal, communication and administration skills. 

Customer Service Coordinator

This Role is a permanent opportunity that will suit a highly motivated, Customer centric individual who thrives in a fast-paced environment.

You will be responsible for providing a high quality of Customer Service, contacting MIC customers who are using our DiFY- (Do It For You) auto renewal service, to check in and assist with any queries regarding their new plan and confirm they are happy to proceed. You will also be willing to learn and assist in additional teams on quieter periods, contacting existing customers who have not opted in for the auto renewal service and help reduce energy costs.

This is an exciting role that will drive a big impact on customer experience.  This role is essential to ensure that more customers switches go live for both energy and metering contracts and that our customers have a seamless service from MIC. 

SME Outbound Advisor

As a SME Outbound Advisor, your role will be to contact customers that have either used Make It Cheaper in the past, or have opted in for a comparison to help reduce the customers energy costs.