Door to door sales people - do's and don'ts

Customers cannot do anything about unscrupulous salespeople forging their signatures and switching them to an alternative retailer.

However customers can be better informed of what to look out for and what to do when visited by a door to door salesperson.

Main issues with door to door sales people

Tactics to watch out for when talking to door to door salespeople:
-    Under quoting of prices
-    Providing prices which are unavailable to customers
-    Quoting % discounts rather than actual prices
-    Posing as government representatives supporting a government run scheme
-    Not explain contractual terms: length of contract and exit penalties

Remember to ask for:
-    Product Information Statement (PIS)
-    Disclosure Statements
-    Whether the discounts are guaranteed
-    Contract length
-    Early termination & exit penalties

Make It Cheaper: Top tips dealing for with Door to Door Sales people

-    Always ask for ID - it's a mandatory requirement for an energy retailers door to door sales agent to carry ID
-    Don't invite the sales agent in to your home or business (if you can avoid it) - ask the agent to present their offer there on the door
-    Don't feel the need to say 'Yes' - whether it's being asked to invite the agent into your home or business, or agreeing to a contract there and then
-    Don't feel pressured into signing any agreement on the door - a credible door to door agent will happily provide you with the information and pay you another visit to have the deal signed
-    You have 10 business days cooling off period after signing any energy retailers contract
-    Always read the small print