MAKE IT CHEAPER PTY LIMITED (ABN: 29 138 847 757), ("We") is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) forms part of our terms and conditions which set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We are bound by the Information Privacy Principles of the Privacy Act 1988.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  When you provide your personal data to us, you are deemed to have read this privacy policy.

Customer Savings Guarantee

Make It Cheaper provides a Customers Savings Guarantee to all customers that change retailers by using the Make It Cheaper service.

The savings guarantee is intended to provide the customer with the confidence that the new retailer they choose will save them money, and is likely to do so for the following 12-months.

Due to changes in retailer pricing, Make It Cheaper cannot guarantee that customers prices will not change, but on the basis of comparing the retailers product that the customer moved away from Make It Cheaper is confident that the choice the customer made by using the Make It Cheaper will result in savings.

Should any customer feel that a saving was not achieved after a period of 12-month from the new retailer taking over the bill, then the customer must present the bills for the past 12-months to Make It Cheaper.  Make It Cheaper will analyse those prices against the product and tariff set that the customer had before the change over.  Should Make It Cheaper conclude that the customer did not indeed save money as a result of using the Make It Cheaper service, then Make It Cheaper will provide the customer with $100 off their next energy bill.

Competition rules and conditions

Competitions are offered at the generosity of Make It Cheaper, the purpose of the competition is to engage you, the business owner and / or member of staff with current and future promotions of the Make It Cheaper service which is aimed at small businesses in Australia.  To enable this, we require accurate information so we know who you are.

If you provide obviously inaccurate or spurious information, we reserve the right to not nominate you as a prize winning contender.  Equally, if we cannot establish that you are a small business - typically that means you will have a Australian Business Number (ABN) or Australian Company Number (ACN) - we reserve the right to not nominate you as an entrant in the prize draw.

If you are not an Australian business, please do not provide us with your details.

 

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.makeitcheaper.com.au ("our site"). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services via the internet and or by telephone. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out via links through our site.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to Suppliers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that Suppliers may also use cookies, over which we have no control.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside Australia. It may also be processed by staff operating outside of Australia who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We and other companies within our group may also use your data to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or by electronic means (e-mail or SMS).

If you do not want us to use your data in this way please email us at: privacy [@] makeitcheaper.com.au

We do not pass your details to third parties outside our group.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Make it Cheaper Pty Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Make it Cheaper Pty, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

You can also exercise the right at any time by contacting us at: privacy [@] makeitcheaper.com.au

Our site contains links to and from the websites of our partner networks, suppliers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: privacy [@] makeitcheaper.com.au