Customer Savings Guarantee
Customer Savings Guarantee
Make It Cheaper provides a Customers Savings Guarantee to all
customers that change retailers by using the Make It Cheaper
service.
The savings guarantee is intended to
provide the customer with the confidence
that the new retailer they choose will save them money,
and is likely to do so for the following 12-months.
Due to changes in retailer pricing, Make It Cheaper cannot
guarantee that customers prices will not change, but on the basis
of comparing the retailers product that the customer moved away
from Make It Cheaper is confident that the choice the customer made
by using the Make It Cheaper will result in savings.
Should any customer feel that a saving was not achieved after a
period of 12-month from the new retailer taking over the bill, then
the customer must present the bills for the past 12-months to Make
It Cheaper. Make It Cheaper will analyse those prices against
the product and tariff set that the customer had before the change
over.
Should Make It Cheaper conclude that the customer did not indeed
save money as a result of using the Make It Cheaper service, then
Make It Cheaper will provide the customer with $100 off their next
energy bill.