Customer Commitment
Our commitment
We are committed to Treating Our Customers
Fairly
We are committed to providing our customers
with independent,
impartial and expert
advice to assist in making better, more informed choices when
comparing the core services you use such as electricity, gas,
telecoms, insurance, mobiles, broadband and financial
services.
Simple and straightforward
We are committed to providing
simple and
straightforward advice. We will not
complicate the comparison of your core services more than it has
been already.
Trusted comparison
We are committed to
comparing the entire
market place, to ensure we find you a
cheaper deal. If there's a deal we cannot help you switch to,
we will tell you, at which point it will be your choice whether you
continue to use our service or go directly to the
supplier.
Switching service
We receive a commission from each supplier that we help a
customer switch to. We only receive a commission if the
customer actually ends up switching to a supplier. The
commissions we are paid can often vary between suppliers, but
unlike other brokers we do not consider the 'best' deal for you as
being the deal from the supplier that pays us the most
commission.
Not only will we strive to make your bills cheaper, we will
work hard to ensure the switch and transfer process to a new
cheaper supplier is simple and
straightforward. Operating a cradle to
grave switching service, we will take care of any issues that may
occur as part of the transfer process.
We are committed to operating a
completely impartial
service. What matters to us is finding
you a cheaper deal.
We are
committed to Treating Our Customers
Fairly